Web Operations Specialist
Job Description:
About Us
Nekia Nichelle, LLC. encompasses dynamic brands such as The N Brand, a digital media and marketing agency, and Just N Life, a luxury entertainment and lifestyle publication.
Our team values a fun, productive, and innovative work culture that empowers creativity, collaboration, and fresh ideas.
Our Work Culture
Nekia Nichelle, LLC. is committed to building a vibrant, positive work culture where creativity thrives. We encourage initiative, autonomy, and imaginative thinking. Your ideas wont just be welcomed theyll be implemented, tested, and used to create a meaningful impact on our organization, partners, and community.
Description
The Web Operations Manager oversees the development, maintenance, optimization, and performance of all WordPress-powered websites across Nekia Nichelle, LLC and its divisions. This role ensures our digital platforms are polished, secure, high-performing, and aligned with both brand vision and business goals.
This is a hands-on, systems-minded role for someone who understands WordPress deeply and enjoys owning the full lifecycle of web operations.
Key Responsibilities
Website Management & Maintenance
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Manage and maintain all WordPress websites, including business, corporate, LMS, multivendor, and fully custom builds
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Update websites with digital ads, landing pages, and promotional content as needed
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Ensure ongoing site health, security, and performance
Web Development
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Build, customize, and support WordPress websites ranging from templated to fully custom solutions
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Configure CMS environments, plugins, themes, and third-party integrations
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Perform intermediate-level custom development using HTML, CSS, JavaScript, and PHP
SEO, Performance & Optimization
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Optimize sites for speed, performance, and user experience
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Implement SEO best practices and technical optimizations
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Monitor performance metrics and proactively address issues
Website Migration & Infrastructure
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Handle website migrations including hosting, domains, and platform transitions
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Support site launches, rebuilds, and restructuring initiatives
Team Support & Collaboration
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Support internal team members with platform setup and technical troubleshooting
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Collaborate with editorial, marketing, and operations teams
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Document processes, configurations, and best practices for internal reference
What Were Looking For
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Strong experience with WordPress (multi-site, LMS, e-commerce, or custom builds preferred)
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Working knowledge of HTML, CSS, JavaScript, and PHP (intermediate level)
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Experience with SEO optimization, performance tuning, and site security
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Organized, proactive, and comfortable managing multiple platforms
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A builders mindset—someone who enjoys improving systems, not just maintaining them
Why This Role Matters
Our websites are more than digital real estate—they are media platforms, revenue engines, learning hubs, and brand showcases. The Web Operations Manager plays a key role in ensuring everything works seamlessly behind the scenes so our brands can shine front and center.